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Wednesday, October 05, 2005

Nasty Blizzard, Ole Olson’s Towing Sucks

We had one heck of a nasty blizzard here in my hometown today. Even by North Dakota standards it was a doozy. Freezing rain, then lots and lots of snow with high winds. I went into the office, but pretty much most of the town was shut down. I've got some pictures of it in the extended entry.

I really shouldn't have bothered leaving my house at all. I had one heck of a day, as I'll explain below. Read the whole thing. You aren't going to believe it.

About ten o'clock my dad called me and said that his steering had locked up on his van and he was stuck in the middle of an intersection. He had called AAA but wanted me to come down and stay with the van as he had other things he needed to attend to. So I went down there to wait. Since there was a blizzard on it was, understandably, going to take a few hours for the tow truck to set up.

So I got down to where the van was and settled in to wait. Three hours later a tow truck from Ole Olson's towing showed up in a parking lot across the street. I watched it just sit there for about fifteen minutes, then I drove over to it (in my own vehicle which I'd been waiting in) to make sure they didn't miss me. When I got there they were eating lunch, so I told them I was sorry for bothering them and that I would stay over by the van until they were ready. When they were finished they drove over to where I was at. I got out to meet them but they stayed in the truck. I walked over to talk to them but the guy in the truck was busy talking to his dispatcher. So I waited. Then he rolled down the window and told me that he couldn't tow the van.

"Why?" I asked.

"My dispatcher said I couldn't," he replied. "We've got more important things to attend to."



I started to ask what was going on, but he dismissed me and drove off. So I called AAA again to get an explanation. After all, it wasn't like I could just leave the van in the middle of this relatively busy street. The AAA operator I spoke with was bewildered as well, so she contacted Ole Olson's Towing and asked for an explanation. Their story was that the Minot authorities had told them not to pull any more cars out because of the poor conditions. The reason for this, apparently, is that they didn't want the streets cluttered in the poor conditions. Which makes absolutely no sense. After all, the streets would be cluttered anyway if no two trucks were taking away the broken down and/or stuck vehicles.

Anyway, I hung up with AAA and got a hold of somebody at the Minot Police Department to see what they wanted me to do with the van since it was sitting in the middle of the street and I apparently wasn't going to get it towed. The jerk I talked to at first down there (he's a dispatcher who is also the husband of one of my girlfriend's friends) told me that I shouldn't have been out on the streets in the first place since there was a no travel advisory. I told him that the van had actually broken down five hours before, prior to the advisory. So he transfered me to an actual officer.

The officer told me that if the van was left in the street it would be impounded and towed. I told him that I'd been trying for five hours now to get the thing towed and asked who they would have do the towing should they decide to impound it. Turns out that Ole Olson's Towing, the same company that already told me that they wouldn't tow me, would be the one's towing our vehicle should it have been impounded. So I asked why the Minot PD would tell the towing companies not to tow me if they were just going to impound the vehicle and tow it anyway. He told me that he wasn't aware of any sort request like that made by their department.

So take a minute and think about this now. Ole Olson's Towing won't tow my van when I call AAA for service, but they will tow the vehicle to the impound lot. Why are they doing this? If I had to guess, I'd say its because they probably get more money per tow from the City of Minot then they do for AAA.

Which, really, is a pretty shitty way to run a business. Needless to say, I'll be urging the City of Minot to drop their contract with Ole's. Not sure if they will do it or not, but they should.

Eventually we did get the van out. My dad and I had to spend a couple of more hours shoveling and tugging at it with our SUV (which really wasn't made for that sort of thing) and I think we may have ended up doing some damage to the van. I hope not, as a concern about damage was why we didn't just pull the thing out ourselves to begin with.

After we got the van out we ended up putting another vehicle through our garage door at the office when it skidded on the ice, but I'm not too interested in talking about that right now.

Anyway, here are the pics we took:

North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard



North Dakota Blizzard

Comments

Avatar for WOOF

Cops would probably ticket the stranded vehicle and charge some fee for the tow and the impoundment.Bring mcash to the impoundment lot. Ole probably does better with this deal.

Gov’t views the motorist as a pest and a chump,

WOOF on October 5, 2005 at 05:10 pm
Avatar for Say Anything » Snake Explodes After Eating A

[...] I heard Rush Limbaugh talking about this during his radio show today (while I was waiting for the tow truck to show up). [...]

Avatar for Seth Yantiss

Oh, this is terrible news.  Glad everyone is okay!  Everyone is okay, right?

Seth Yantiss on October 5, 2005 at 07:10 pm
Avatar for Carol

It was my SUV they were using to get the van out.  It was my SUV that went through the garage door.  And my spouse wonders why I don’t like for him to drive my car!!!!

Carol on October 5, 2005 at 07:10 pm
Avatar for Joshua

Oh how I miss North Dakota Rob. By the way it was 91 down here in Omaha yesterday.

Joshua on October 5, 2005 at 08:10 pm
Avatar for bullwinkle

I had a tough day yesterday too. I got a slight sunburn on my neck while I was sitting out on the beach drinking beer in the 85 degree temperatures that are common this and every other time of the year. Then a little alter I took a nap in my hammock and when I got out I stepped on a small piece of seashell that nearly left a mark on the bottom of my foot. Then I went fishing but the water was a little choppy so I didn’t stay out long. It was pure torture. And to think that everyone believes it’s paradise here. I feel your pain! LMAO.

bullwinkle on October 6, 2005 at 10:10 am
Avatar for Say Anything » More On The Blizzard

[...] Here’s more on that blizzard I posted about yesterday. BISMARCK, N.D. - Roads reopened and the lights came back on for thousands of customers Thursday as the northern Plains recovered from a storm that blasted in from the Rockies. [...]

Avatar for Tonike

By the way it was 91 down here in Omaha yesterday.

Hell!  It’s sunny and 80 here in BUFFALO, NY (infamous for snow storms)

Tonike on October 6, 2005 at 11:10 am
Avatar for Say Anything - North Dakota’s Most Popular P

[...] From an emergency manager in the western part of North Dakota after a recent, nasty storm we had: Up here in the Northern Plains we just recovered from a Historic event — may I even say a “Weather Event” of “Biblical Proportions” — with a historic blizzard of up to 24″ inches of snow and winds to 50 MPH that broke trees in half, stranded hundreds of motorists in lethal snow banks, closed all roads, isolated scores of communities and cut power to 10’s of thousands. [...]

Avatar for Mark Peterson

Got an e-mail from my brother regarding this storm commenting on how the people of North Dakota took the adverse weather in stride and didn’t blame the government on the local and national level. Fema didn’t help, the national media made no mention of it and no one demanded $2000 debit cards. Maybe the folks in New Orleans should take a lesson from folks who are used to dealing with mother nature. 

Mark Peterson on March 18, 2006 at 08:34 am
Avatar for Paul Bunyon

To Mark Peterson:  The e-mail from your brother is not entirely correct.  See http://www.snopes.com/katrina/soapbox/dakota.asp.  FEMA’s help was requested.  Did you just read the above??  Seems this fella’s request for help from the tow truck operator and police were ignored.  Sounds familiar to New Orleans, doesn’t it?  Except on a much larger scale.

I been through blizzards and hurricanes.  Comparing a blizzard with 24" of snow and 50 mph winds to the death and destruction caused by Hurricane Katrina (or any hurricane for that matter) is absurd.

 

Paul Bunyon on March 27, 2006 at 06:55 am
Avatar for Bill

I drive a tow truck. While I wouldnt pull up and then not take the call I know where the guy is coming from. AAA pays horrible wages. Most guys take them on as a filler and then AAA ends up eating into your regular business. Drivers make 30% commision and an intown tow like that would pay about 25 dollars. So that guy was going to get 6 dollars for that call. We’re just trying to make a living and support our families. Too many of the AAA welfare tows and that is’nt going to happen. So you can guess who gets the fastest service. I’m SURE that he makes more off the impound. But if you want the best service from a tow truck company call them direct. Towing companies regularly put off or completely turn down AAA calls because there are better calls out there when it’s busy.

Bill on July 4, 2006 at 03:26 pm
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